Terms of service

TERMS OF SERVICE

Last updated: September 10, 2026


OVERVIEW

Welcome to VOYMERA.

The terms “we”, “us” and “our” refer to VOYMERA, a trading brand operated by ALL KIND ESSENTIALS LTD.

ALL KIND ESSENTIALS LTD operates this website and online store, including all related information, content, features, tools, products and services made available to you through VOYMERA.

Our online store is powered by Shopify, which provides the ecommerce platform that enables us to offer our products and services to you.

These Terms of Service, together with any policies referenced on our website, describe your rights and responsibilities when accessing our website, using our services or purchasing products from VOYMERA.

By visiting, browsing, interacting with or purchasing from our website, you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree with these Terms of Service or our Privacy Policy, you should not use or access our services.


SECTION 1: ACCESS AND ACCOUNT

By using our services, you represent that you are at least the age of majority in your state, province, territory or country of residence, or that you have obtained the permission of a parent or legal guardian where required by applicable law.

To use certain parts of our services or place an order, you may be asked to provide information including your name, email address, billing information, payment information and shipping address.

You represent and warrant that all information you provide is accurate, current and complete.

You are responsible for maintaining the confidentiality and security of any account credentials associated with your use of our services.

You may not transfer, sell, assign or otherwise provide your account to another person without our permission.


SECTION 2: OUR PRODUCTS

We make reasonable efforts to provide accurate descriptions, photographs, dimensions, colors and other information regarding the products available through VOYMERA.

However, the appearance and color of products may vary depending on your device, display settings, lighting and other factors.

We do not guarantee that your device will display product colors exactly as they appear in person.

Product descriptions, availability, specifications and other information may be updated from time to time.

We reserve the right to discontinue a product or limit the quantity of products available to a person, geographic area or jurisdiction where reasonably necessary.

Nothing in this section limits any statutory rights you may have under applicable consumer protection law.


SECTION 3: ORDERS

When you place an order through VOYMERA, you are making an offer to purchase the products contained in your order.

We reserve the right to accept, reject or cancel an order where reasonably necessary, including in cases involving:

Payment problems

Suspected fraud

Incorrect pricing

Incorrect product information

Product availability issues

Incorrect customer information

Technical errors

Your order is not considered accepted until payment has been successfully processed and your order has been confirmed.

Please carefully review your order, shipping address and contact information before submitting your purchase.

If you need to request a change or cancellation, contact us as soon as possible at:

support@voymerashop.com

We cannot guarantee that an order can be changed or cancelled once processing or fulfillment has begun.

Returns and refunds are handled according to our Return and Refund Policy.

Purchases made from VOYMERA are intended for personal or household use unless otherwise agreed by us.


SECTION 4: PRICES AND BILLING

Prices, promotions, discounts and product availability may change without notice.

The price charged for a product will generally be the price displayed at the time your order is submitted, subject to correction of obvious pricing or technical errors.

Applicable taxes, shipping charges, customs duties, import charges or other fees may apply depending on your location.

Where applicable, these charges will be handled according to the information displayed on our website, during checkout or in our Shipping Policy.

You agree to provide current, complete and accurate billing, payment and contact information when making a purchase.

You represent that you are authorized to use the payment method submitted with your order.

You agree to pay all charges associated with your purchase, including any applicable taxes or fees disclosed to you.


SECTION 5: SHIPPING AND DELIVERY

Shipping and delivery times provided by VOYMERA are estimates unless expressly stated otherwise.

Delivery times may be affected by:

Shipping carriers

Customs processing

Weather conditions

Local delivery conditions

Transportation disruptions

Peak shipping periods

Incorrect address information

Events outside our reasonable control

We cannot guarantee a specific delivery date unless expressly stated.

Please refer to our Shipping Policy for additional information regarding processing, delivery, tracking, international shipping and delivery issues.

Nothing in these Terms limits any rights you may have under applicable consumer protection law regarding delayed, lost, damaged or undelivered goods.


SECTION 6: INTELLECTUAL PROPERTY

Unless otherwise stated, the content made available through the VOYMERA website, including our brand name, logos, product names, original text, graphics, layouts, designs and other original materials, is owned by or licensed to ALL KIND ESSENTIALS LTD and is protected by applicable intellectual property laws.

VOYMERA and associated branding may not be copied, reproduced, distributed, modified, published or commercially exploited without our prior written permission.

You may access and use our website for personal and noncommercial purposes.

Third party trademarks, photographs, content and intellectual property displayed through our services remain the property of their respective owners.

Nothing in these Terms grants you ownership of any intellectual property belonging to VOYMERA, ALL KIND ESSENTIALS LTD, Shopify or any third party.


SECTION 7: OPTIONAL THIRD PARTY TOOLS

We may provide access to tools, integrations or services supplied by third parties.

These third party services may operate independently from VOYMERA and may be subject to their own terms, privacy policies and conditions.

We do not control every aspect of third party services and cannot guarantee their availability, performance, accuracy or reliability.

Your use of third party tools is subject to the terms provided by the applicable provider.


SECTION 8: THIRD PARTY LINKS

Our website may contain links to websites, services or resources operated by third parties.

We are not responsible for the content, security, accuracy, availability or business practices of third party websites.

If you leave our website and access a third party service, you do so subject to the applicable third party’s policies and terms.

Please review third party terms and privacy practices before providing personal information or completing transactions with them.


SECTION 9: RELATIONSHIP WITH SHOPIFY

VOYMERA is powered by Shopify, which provides the ecommerce technology used to operate our online store.

Purchases made through VOYMERA are transactions directly between you and VOYMERA, operated by ALL KIND ESSENTIALS LTD.

Shopify is not the seller of products purchased from VOYMERA and does not fulfill VOYMERA customer orders.

Shopify may process certain information necessary to provide its ecommerce services to us, as further explained in our Privacy Policy and Shopify’s applicable privacy documentation.


SECTION 10: PRIVACY

Personal information collected through VOYMERA is handled according to our Privacy Policy.

We may collect and process information necessary to:

Process orders

Provide customer service

Process payments

Arrange fulfillment and delivery

Prevent fraud

Operate and improve our website

Conduct analytics

Provide marketing communications where permitted

Comply with legal obligations

Because our online store is hosted by Shopify, Shopify may process certain personal information necessary to provide its ecommerce services.

Other service providers may process information where necessary to support payments, fulfillment, analytics, marketing, customer service, fraud prevention and other legitimate business functions.

Please review our Privacy Policy for additional information.


SECTION 11: REVIEWS, FEEDBACK AND USER CONTENT

You may voluntarily submit reviews, photographs, feedback, suggestions or other content to VOYMERA.

By submitting content, you represent that you own or have the necessary rights to provide that content.

You agree not to submit content that:

Infringes another person’s copyright or trademark

Violates privacy or publicity rights

Contains unlawful or defamatory material

Contains malicious software

Is deliberately misleading

Impersonates another person

Where permitted by law and subject to any applicable permissions, VOYMERA may use submitted reviews, photographs or feedback for operating, improving and promoting our services.

We may remove content that we reasonably believe is unlawful, fraudulent, abusive, infringing, misleading or otherwise inappropriate.


SECTION 12: ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our website may contain errors, inaccuracies or omissions relating to:

Product descriptions

Pricing

Promotions

Availability

Shipping

Delivery estimates

Product specifications

Other website content

We reserve the right to correct errors and update information where reasonably necessary.

If an error materially affects an order you have already placed, we will take appropriate steps consistent with applicable consumer protection law.


SECTION 13: PROHIBITED USES

You may use our services only for lawful purposes.

You may not use our website or services:

For unlawful or fraudulent purposes

To violate applicable laws or regulations

To infringe intellectual property rights

To harass, threaten or abuse another person

To distribute malicious software or harmful code

To transmit deliberately false or misleading information

To collect personal information about others without authorization

To impersonate another person or organization

To interfere with our website or security systems

To attempt unauthorized access to accounts, systems or data

To engage in spam, phishing or similar abusive activities

To interfere with another customer’s use of our services

We may suspend or restrict access where we reasonably believe these Terms have been violated.


SECTION 14: AUTOMATED SYSTEMS AND AGENTS

Automated tools, bots, scraping systems, artificial intelligence agents or other automated software must not access or use our services in a way that:

Circumvents security measures

Interferes with website functionality

Overloads our systems

Accesses restricted areas without authorization

Attempts to bypass access controls

Collects protected information without authorization

Misrepresents automated activity as human activity where disclosure is required

We may implement reasonable technical measures to restrict abusive or unauthorized automated activity.


SECTION 15: TERMINATION

We may suspend or terminate access to our services where reasonably necessary, including where these Terms have been materially violated or where continued access creates security, fraud or legal risks.

Termination does not affect rights or obligations that arose before termination.

Any provisions that by their nature should survive termination will continue to apply.


SECTION 16: DISCLAIMER OF WARRANTIES

We aim to provide accurate, reliable and secure services.

However, except where required by applicable law, we do not guarantee that our website or services will always be:

Uninterrupted

Completely error free

Continuously available

Free from every technical issue

Nothing in these Terms excludes warranties, guarantees, statutory rights or consumer protections that cannot legally be excluded or limited.


SECTION 17: LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, VOYMERA and ALL KIND ESSENTIALS LTD will not be liable for indirect, incidental, special or consequential losses arising from your use of our website or services where such liability may lawfully be excluded.

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

Nothing in these Terms affects statutory consumer rights that cannot legally be waived or restricted.


SECTION 18: INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless ALL KIND ESSENTIALS LTD, VOYMERA and our applicable partners, employees, agents, contractors and service providers from third party claims arising directly from:

Your unlawful use of our services

Your material breach of these Terms

Your violation of another person’s legal rights

This section applies only to the extent permitted under applicable law.


SECTION 19: SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision will be enforced to the maximum extent legally permitted.

The remaining provisions will continue to remain valid and enforceable.


SECTION 20: WAIVER AND ENTIRE AGREEMENT

Our failure to exercise or enforce a right under these Terms does not constitute a waiver of that right.

These Terms, together with the policies referenced on our website, form the agreement governing your use of our services.

Nothing in this section limits mandatory consumer rights under applicable law.


SECTION 21: ASSIGNMENT

You may not transfer your rights or obligations under these Terms without our prior written consent.

ALL KIND ESSENTIALS LTD may transfer its rights or obligations where permitted by law, including in connection with a business restructuring, acquisition, sale or transfer.

Any such transfer remains subject to applicable legal requirements.


SECTION 22: GOVERNING LAW

These Terms of Service and any separate agreements through which we provide our services are governed by and construed in accordance with the laws of England and Wales.

If you are a consumer located outside England and Wales, you may also benefit from mandatory consumer protection rights available under the laws of your country or region.

Nothing in these Terms removes or restricts any consumer rights that cannot legally be excluded.


SECTION 23: HEADINGS

The headings used in these Terms are provided for convenience only and do not limit or otherwise affect the interpretation of these Terms.


SECTION 24: CHANGES TO THESE TERMS

We may update these Terms of Service from time to time to reflect changes to our services, business operations, legal requirements or policies.

The latest version will be available on this page.

Where required by applicable law, we will provide appropriate notice of material changes.

Your continued use of our services after updated Terms become effective constitutes acceptance of those updated Terms to the extent permitted by law.


SECTION 25: CONTACT INFORMATION

Questions regarding these Terms of Service can be sent to:

support@voymerashop.com


Trading name:

VOYMERA


Legal business name:

ALL KIND ESSENTIALS LTD


Registered office:

128 City Road
London
United Kingdom
EC1V 2NX


Company registration number:

17271398


Email:

support@voymerashop.com